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Frequently Asked Questions

How do I reset my password?

On the login screen, tap "Forgot Password" and enter your email. You'll receive a reset link within minutes.

Why can't I see my mentor's assessments?

Make sure your mentor has invited you and you've accepted the invitation. Check your email for any pending invites.

How do I change my role?

Roles are assigned during signup. To change your role, please contact support with your request.

The app is crashing. What should I do?

Try closing and reopening the app. If the issue persists, make sure you have the latest version installed.

How do I create a custom assessment template?

Submit a support request with your questions. For each question, include: the question text, category name, and whether it's open-ended or multiple choice. For multiple choice, provide the correct answer and all incorrect options.